How to Close the Loop on Feedback Received

Jan 13, 2025 | FAQ, Support Documentation

Closing the Loop is a feature in Feedback Loop where both students and instructors can respond to a student's received peer feedback. This feature is optional and is enabled when sending or scheduling a survey. Closing the loop with students and with the instructor are separate options. See the toggles below.

Closing the loop survey feature

If close the loop is enabled for students: students will be prompted to respond to their overall received feedback when results are released to them. Students' responses here will be visibile to instructors on the individual student results view.

If close the loop is enabled for instructors: the instructor who sent the survey will be prompted to respond to that student's received feedback on the instructor view of their results. Instructor's responses will be visible to students in their released results view.

How to identify if a student has closed the loop: a green outline will display around a student's profile picture, as pictured in the screenshot below.

How to identify if you as the instructor need to respond to a student's feedback: a purple dot will display next to the student's results button, as pictured in the screenshot below.

Closing the loop status indicator

How instructors respond to a student's feedback: at the bottom of each student's individual results page, there will be a respond to feedback field if Closing the Loop with instructors was enabled for that survey.

How students respond to their feedback: once results are released to students, there will be a Close the Loop field at the bottom of their results report, where they can enter their response.

Closed loop responses cannot be edited once they have been submitted to avoid having to re-notify users multiple times to see the latest version.

Recommended

How to Reopen Surveys

How to Reopen Surveys

This article explains how to reopen a closed Feedback Loop survey to allow students to submit peer feedback after the original close date.

Use Unique Values for Survey Question Responses

Use Unique Values for Survey Question Responses

For questions with a menu of options, (e.g. Likert scales) Internal Values are the numbers linked to a response. For example: Strongly Agree is by default 5 points on a 5 point scale. Ensure each Internal Value is not repeated to avoid issues.

Discover more from Feedback Loop

Subscribe now to keep reading and get access to the full archive.

Continue reading